Departure Services
Supporting easy exits and smooth transitions
Your employee will enjoy a positive transition thanks to our detailed work behind the scenes plus our consultant’s close communication with the employee and their family.
Explore our departure servicesEnsuring efficient departures with no loose ends
The departure stage of an employee relocation is a busy time with a whirlwind of activity. But your employee doesn’t need to be caught up in those details or wondering what they should be doing. Their consultant manages the moving parts and stays in close contact with the mobile employee and their family. No matter what exit-related services you and your employees need, we provide them.
Home marketing and sale services
Our selected assessors, stagers and realtors are the best in their respective fields. No matter the approach – from Buyer Value Option (BVO) to Guaranteed Buyout (GBO) to Direct Reimbursement (DR) – together, we take care of the entire home sale process, in coordination with your employee and their family.
Property management
Your employee may choose to rent out their previous home during their new assignment. In those cases, we engage a reliable management company that expertly markets the property, screens potential tenants, addresses any necessary maintenance and proactively monitors the condition of the property.
Lease cancellation
When necessary, we arrange for the services of a leasing expert to negotiate and manage an early lease termination. This professional will be well-versed in local and state regulations and experienced in interpreting pertinent provisions in the lease agreement.
Packing and shipping household goods
Your Graebel consultant will identify and utilize the moving, packing and specialty packing companies ideally suited for each job. They also arrange for a pre-move consultation so your employee or their partner can share special instructions and specific concerns.
Visa and immigration services
We work with top international immigration service providers to ensure that your assignees and their family members are in compliance, and remain in compliance, with host country laws regarding visas and other documentation. They can even scan their passports and visas into the secure database of the Graebel globalCONNECT® integrated relocation management system to help expedite the replacement of these documents if they’re lost or stolen.
Allowance administration
You’ve agreed to cover certain move-related costs, but you’re not eager to review receipts and manage reimbursement payments. We take care of those details while ensuring the reimbursements are fully compliant with your policies. Our secure, online system enables us to quickly confirm legitimate transactions and efficiently put the appropriate reimbursement in the hands of the employee.
Leave it all to us
Efficient, professional home sale support
You don’t want your newly assigned mobile employee and their family to be overwhelmed by the home sale process. They’ll work with a professional team that will employ an ideal pricing and marketing strategy for their property.
Peace of mind for maintaining the home
Representatives of the property management company will remain in close contact with the employee and their family so they can feel confident their home is in good hands for as long as they’re away.
Compliant lease terminations
Assignments can’t be put on hold until lease periods expire. Your employee can be confident that their lease has been terminated legally and on the best possible terms.
Handling with care
Your mobile employees expect their household goods to arrive in the same condition they were shipped. On moving day, the packing and moving team members will use the right materials and techniques to keep cherished household goods safe in transit – whether the move is cross-country, cross-border or across the world.
Limiting employee distraction during the departure phase
We know that one of the reasons you use a relocation management company for your employee relocations is that you want to keep these people focused on their jobs. That’s why our interaction is customized in each situation, based on the employee’s preference. We carefully balance our behind-the-scenes work with efficient, coordinated decision-making and FYI communication throughout this period.
How can we create peace of mind for the relocating employee?
How do we make your employee feel like their situation is the most important one we’re managing? Our consultants have seen it all. They have solutions for the biggest challenges as well as answers for every question. Their confidence and professionalism come through every time they communicate with your employee.
What’s an “exceptional” departure experience?
The most important elements for starting the employee and their family on a journey to their new location are:
- Communicating clearly. Your employee and their family will always be in the loop thanks to regular phone check-ins, emails and the globalCONNECT® platform that tracks all the activity.
- Managing countless details. Our consultants work seamlessly with our experienced, vetted service partners through our Graebel Partner Alliance℠.
- Troubleshooting unexpected challenges. Our consultants always have contingencies so we can stay one step ahead of complications that may arise.