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PressRelease
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From the Graebel Newsroom.

VANCE APPOINTED OPERATIONS MANAGER FOR CUSTOMER SERVICE AT GRAEBEL

 
Send questions, request for additional information to marcom@graebel.com

July 24, 2012

(Aurora, COLO) – Graebel Movers, Inc., vice president client services, Sue Fraser CRP, GMS has appointed Sue Vance operations manager for the moving and storage division’s Shared Services Customer Service (SSCS) department. This appointment is a new role and is consistent with the Graebel Companies’ worldwide initiative to focus on value that matters most to the client.

Effective immediately, Vance is the SSCS operations single point of contact for inter-company colleagues in divisions such as Graebel Relocation Services Worldwide, Inc., and Move Management, Inc.  Among her responsibilities will be the implementation of household goods services for the Graebel Express Relocation Service clients.  Graebel Express Relocation Services is a rapidly growing business unit of the full-service relocation division. Here, clients with limited annual transferee volumes can select services from the Company’s comprehensive global mobility menu which includes home sale, temporary living and household goods.

2012, marks Vance’s 20-year anniversary with Graebel.  Her career path has spanned customer service coordinator to supervisor at these Company-owned centers:  Pittsburgh, Pennsylvania; Indianapolis, Indiana; and, in the Ohio-based centers in Columbus, Cleveland, and Cincinnati.  Vance reports to Fraser and she will be based at the Graebel Cincinnati Movers, Inc., center that is located in Fairfield, Ohio. 

 

About Graebel Companies, Inc.

Founded in 1950, Graebel provides worldwide relocation and move management services, U.S. and international household goods moving and storage services, commercial cargo freight forwarding and office moving and workplace services. On-the-ground services are performed in 153 countries for the Fortune 500 and global 100. The world headquarters is in Aurora, Colorado and Graebel centers are located throughout the Americas, and in Prague, the Czech Republic, and Singapore. Graebel Companies, Inc., divisions include: Graebel Relocation Services Worldwide, Inc., Graebel Movers International, Inc., Graebel Commercial Services, Inc., Graebel Van Lines, Inc., Graebel Movers, Inc., and Move Management, Inc. The privately-held company boasts a strong balance sheet, an extensively background-checked and trained employee and driver workforce, and a globally-based business intelligence reporting management system. Among its 62-years of its industry-leading firsts the Company was introduced client portals in 2003, and apps several years ago. Graebel has dominated the Relocation Baker’s Dozen since 2009, the International Platinum award 19 consecutive years and was the National Defense Transportation Association Quality award winner in 2011. To learn more visit: www.graebel.com.  

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